Starting an e-commerce business is a potentially lucrative venture, especially when considering just how much e-commerce has grown since the pandemic enforced lockdown regulations that left most of us relying on the convenience of online shopping. Moreover, the new high demand is definitely here to stay.
But even so, it’s essential to kickstart your online store the right way. You’ll need to be sure you’re aware of certain laws and regulations. In addition, you’ll also need to think about policies and necessary processes that might apply to your business.
A few beneficial e-commerce website policies include terms of service, returns and exchanges, quality guarantee, shipping and delivery, and a tax policy. Adding these policies will safeguard your e-commerce store.
That said, when it comes to Know Your Customer or KYC, you might be wondering if this type of customer onboarding process will benefit your business. So, we’ve listed the primary benefits.
Reduce Risks Of Fraud
With digital onboarding solutions, the risk of fraud is dramatically reduced. Fraud risk reduction is particularly beneficial for e-commerce businesses in the financial industry.
Because the risk of fraud is prominent in the financial industry, especially when considering that the majority of banking transactions now take place on digital and mobile platforms, criminals have advanced to take advantage of flimsy onboarding processes. Fortunately, KYC is an effective way to eliminate fraud risks.
What’s more, with biometric consent verification now available, fraud risks reduce even more for businesses in the financial industry.
Enhance Customer Experience
KYC also has the ability to increase customer experience. Because new Know Your Customer processes are practically instant for the customer, there is less chance of the customer abandoning the onboarding process simply because it’s taking too long.
Studies show that about 40% of consumers are likely to abandon an onboarding process due to too many steps. Therefore, implementing new KYC services will enhance your customer experience, which is beneficial for any type of business.
Implementation Is Straightforward
An effective KYC process enables businesses to identify consumers and determine their risk profile. The mandatory KYC process for regulated businesses must include three main steps to effectively verify a consumer. These three steps include customer identification, customer due diligence, and enhanced due diligence.
Fortunately, https://zignsec.com/ simplifies the entire process. With this, online ID verification is instant, onboarding is efficient, you have real-time access, and your business remains KYC compliant.
This digital onboarding process also enables businesses to reduce paper usage. Because everything is online and stored securely in the cloud, there won’t be a need to print out the paperwork and create an elaborate filing system to stay compliant as a regulated business.
A Trustworthy Business Reputation
Adding a KYC process to your online store won’t just keep your business compliant. Beyond this, consumers will also have peace of mind that your business is authentic.
Unfortunately, in the digital era, there are as many online scams as there are authentic online businesses. Of course, this fact leaves most consumers uncertain about new e-commerce businesses; it can be challenging for a consumer to determine which online websites are legitimate.
With KYC, your site visitors will immediately know that your online store is authentic simply because your site is using a process to confirm compliance. While website policies also provide consumers with peace of mind, KYC serves as an extra benefit in this regard.
Whether you are launching an online banking service or any other regulated business, it’s in your best interest to consider KYC compliance.
Other Legal Concerns For E-Commerce Businesses
Beyond KYC compliance, e-commerce businesses face other legal challenges. So, you will also need to consider other legal protocols above KYC. Other legal concerns you must be aware of include warranties and liability, privacy and data protection, and your intellectual property, to name but a few.
If you are experiencing difficulties in determining all the legal issues, it’s in your best interests to consult a business consultant or a business lawyer. These professionals will guide you in the right direction and help ensure your business can launch in compliance with all the relevant laws that surround e-commerce.